Return Merchandise Authorization (RMA)

  • All returns must be approved & accompanied by an RMA#. Please fill out this form & fax it to us with the original invoice.
  • All carrier BRAND NEW phones carry 14 day rwarranty from date of purchase and all OEM BRAND NEW phones carry 14 day warranty from date of purchase.
  • All COB and Factory Refurbished equipment has 30 day warranty from date of purchase.
  • Returns merchandise must be received within 7 days from RMA approval date.
  • Call timer on the returned product must NOT exceed 20 minutes and the phone must not be used/damaged in any way shape or form. Phones cannot be missing accessories either. Any return with missing items will not be accepted and all items must be returned in original condition with original packaging.

You can also download Mobile Hype RMA form as a PDF file and fax the filled form to 1-732-321-0020.
pdf Click here to download Mobile Hype RMA Form

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